1. Due to the many variations in computers, smartphones, and browsers, colours may appear different on different electronic screens. As a result, slight shade variance between the product images on the website and the product should be expected.
2. Please note minor imperfections may exist in handcrafted products. Each handcrafted product is one-of-a-kind and cannot be considered as defective. Slight variations are inherent in the manufacturing of products and should be expected.
3. Products are not eligible for return or refund. However if you receive a damaged product and inform us with supporting photos and videos of the damaged product within 24 hours of receiving it, we will initiative the exchange process. You can inform us by sending email to firstname.lastname@example.org within 24 hours of receiving the product.